{"article":{"id":8152181596188,"url":"https://rydoo.zendesk.com/api/v2/help_center/en-be/articles/8152181596188.json","html_url":"https://help.rydoo.com/hc/en-be/articles/8152181596188-Duplicate-status","author_id":8079078150940,"comments_disabled":true,"draft":false,"promoted":false,"position":3,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":8145017660316,"created_at":"2023-03-21T16:57:43Z","updated_at":"2026-10-15T07:01:22Z","name":"Duplicate status","title":"Duplicate status","source_locale":"en-be","locale":"en-be","outdated":false,"outdated_locales":[],"edited_at":"2026-10-15T07:01:22Z","user_segment_id":null,"permission_group_id":8014159831708,"content_tag_ids":[],"label_names":[],"body":"<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>When uploading the same exact receipt/file, our system will flag it as '<strong>duplicate'</strong> policy. </p>\n<p class=\"wysiwyg-text-align-center\"><img src=\"https://help.rydoo.com/hc/article_attachments/31058059163676\" alt=\"2025-03-27_05-33-47.png\" width=\"633\" height=\"171\"></p>\n<p class=\"wysiwyg-text-align-center\"> </p>\n</div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>By clicking on the relevant expense line. You will go into the detail of the expense, where you see the uploaded image and where you choose to \"<strong>Delete</strong>\" or <strong>\"Keep expense\".</strong></p>\n</div>\n<div class=\"intercom-interblocks-image intercom-interblocks-align-left wysiwyg-text-align-center\"><img src=\"https://help.rydoo.com/hc/article_attachments/31058059164572\" alt=\"2025-03-27_05-37-39.png\" width=\"371\" height=\"642\"></div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Or you can delete the duplicate expense by selecting the duplicate expense and delete.</p>\n<p class=\"wysiwyg-text-align-center\"><img src=\"https://help.rydoo.com/hc/article_attachments/31058059165212\" alt=\"2025-03-27_05-40-35.png\" width=\"656\" height=\"151\"></p>\n</div>\n<p> </p>"}}