{"article":{"id":8314895991964,"url":"https://rydoo.zendesk.com/api/v2/help_center/en-be/articles/8314895991964.json","html_url":"https://help.rydoo.com/hc/en-be/articles/8314895991964-Unreport-expenses","author_id":8014051060380,"comments_disabled":true,"draft":false,"promoted":false,"position":2,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":8145130678300,"created_at":"2023-04-03T12:46:56Z","updated_at":"2026-10-15T07:05:32Z","name":"Unreport expenses","title":"Unreport expenses","source_locale":"en-be","locale":"en-be","outdated":false,"outdated_locales":[],"edited_at":"2026-10-15T07:05:32Z","user_segment_id":null,"permission_group_id":8014159831708,"content_tag_ids":[],"label_names":[],"body":"<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>As Finance, you are the only role who can run an Accounting Report. In case you missed clicking a report format you needed but the export file went on, there's no need to worry because we have a workaround. </p>\n</div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p> </p>\n</div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>Before we begin, please note that we can no longer make any changes to an exported file. The step below is an alternative way to help you achieve the file you need.</p>\n</div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<ol>\n<li>\n<span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">Find the date when the expenses were reported. You can use the filter section to sort the expenses per</span><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"> status </strong>(<span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">= reported) and/or </span><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">expense date</strong><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"> (= date reported before/after).<br><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">! Note:</strong><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"> You may add a filter category as deemed necessary but the two mentioned above are commonly used.<br><img src=\"https://help.rydoo.com/hc/article_attachments/31058209910172\" alt=\"2024-11-23_20-40-55.png\" width=\"217\" height=\"599\"><img src=\"https://help.rydoo.com/hc/article_attachments/31058209911068\" alt=\"2024-11-23_20-39-58.png\" width=\"220\" height=\"668\"><br></span></span><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"></span></span><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"><img src=\"https://help.rydoo.com/hc/article_attachments/31058205358620\" alt=\"2024-11-23_20-41-40.png\" width=\"287\" height=\"459\"></span></span>\n</li>\n<li>\n<span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">Select all expenses and click Unreport<img width=\"2660\" height=\"831\" src=\"https://help.rydoo.com/hc/article_attachments/31058209913500\" alt=\"2024-11-23_20-47-33.png\"></span></span><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"><br><strong>Important! </strong>By manually unreporting an expense, it will still be available in the created accounting report that changed its status to reported. Set it back as reported afterwards or delete the accounting report as well.<br><br><strong><em>OPTIONAL</em></strong> - If you need to reprocess the report, you may proceed with the next steps.<br></span></span>\n</li>\n<li>\n<span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\"><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">Re-run the Accounting Report with the correct file format.</span></span>          <img width=\"2690\" height=\"692\" src=\"https://help.rydoo.com/hc/article_attachments/31058209914012\" alt=\"2024-11-23_20-54-28.png\"><br><img src=\"https://help.rydoo.com/hc/article_attachments/31058209914908\" alt=\"2024-11-23_21-03-08.png\" width=\"477\" height=\"354\">\n</li>\n</ol>\n</div>\n<div class=\"intercom-interblocks-image intercom-interblocks-align-left\"></div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p> </p>\n</div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p> </p>\n</div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p> </p>\n</div>"}}