{"article":{"id":8356228836892,"url":"https://rydoo.zendesk.com/api/v2/help_center/en-be/articles/8356228836892.json","html_url":"https://help.rydoo.com/hc/en-be/articles/8356228836892-Understand-trip-statuses","author_id":8079078150940,"comments_disabled":true,"draft":false,"promoted":false,"position":2,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":8145034271132,"created_at":"2023-04-06T13:29:56Z","updated_at":"2026-10-15T07:04:03Z","name":"Understand trip statuses","title":"Understand trip statuses","source_locale":"en-be","locale":"en-be","outdated":false,"outdated_locales":[],"edited_at":"2026-10-15T07:04:03Z","user_segment_id":null,"permission_group_id":8014159831708,"content_tag_ids":[],"label_names":[],"body":"<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>If your company is using the trips function in Rydoo you might have wondered <strong>what do the different statuses of a trip mean</strong>. This article is here to help you with that.</p>\n<p><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">Once you created a trip the status will be <strong>\"To Submit\".</strong></span></p>\n<figure class=\"wysiwyg-image\"><img style=\"aspect-ratio: 2880/1400;\" src=\"https://help.rydoo.com/hc/article_attachments/31058130540956\" width=\"2536\" height=\"1233\"></figure>\n</div><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>At this point, you will be able to choose this trip from the drop-down list when you created an expense.</p>\n<p><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">If you have finished a trip and assigned all expenses to it there is a possibility to Submit </span><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">so that it is not going to show anymore in the drop-down list. For Approvers, Controllers and Finance, it will still be possible to approve, control and report expenses connected to this trip</span></p>\n</div><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>After all your expenses have been processed related to the trip, you can choose to set the trip as <strong>inactive</strong>. This will remove the trip from any filter or dropdown within the application.</p>\n<p><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">Other statuses related to approval flow:</strong></p>\n</div><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p>In case your company<a href=\"https://help.rydoo.com/hc/en-be/articles/8409507810716\" target=\"_self\"> activated approvals on trips,</a> a trip can have the following additional statuses:</p>\n<figure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"width: 100%;\"><table style=\"border-collapse: collapse;\"><tbody>\n<tr>\n<td style=\"width: 13.2857%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p><strong>Trip Status</strong></p></div></td>\n<td style=\"width: 86.5714%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p><strong>Description</strong></p></div></td>\n</tr>\n<tr>\n<td style=\"width: 13.2857%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p>To submit</p></div></td>\n<td style=\"width: 86.5714%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p>You are still able to change the trip details unless you have already activated the per diems.</p></div></td>\n</tr>\n<tr>\n<td style=\"width: 13.2857%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p>Submitted</p></div></td>\n<td style=\"width: 86.5714%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p>The trip is waiting on approval.</p></div></td>\n</tr>\n<tr>\n<td style=\"width: 13.2857%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p>Approved</p></div></td>\n<td style=\"width: 86.5714%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p>Your approver has approved the trip. You can no longer change your trip details but can submit your per diems.</p></div></td>\n</tr>\n<tr>\n<td style=\"width: 13.2857%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p>Recalled</p></div></td>\n<td style=\"width: 86.5714%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p>The submission of trips has been undone.</p></div></td>\n</tr>\n<tr>\n<td style=\"width: 13.2857%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p>Rejected</p></div></td>\n<td style=\"width: 86.5714%;\"><div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\"><p>The trip got rejected by your approver</p></div></td>\n</tr>\n</tbody></table></figure>\n</div><div class=\"intercom-interblocks-table\"></div>"}}