One of the main goals of Rydoo is to provide a clear overview of the status of each expense

The status of an expense informs a user where it is in the expense workflow.
Herewith the list of possible expense status:

Status

Description

Processing

The OCR is reading out the Amount, Merchant, Currency, and Date of the expenses.

NOTE: It is possible to manually skip the processing step and enter the information manually.

To be verified

The receipt was read out automatically. Before the expense can be sent for approval, additional information will need to be added to the expense details. Once all the needed information is added the expense can be sent for approval.

Duplicate

Rydoo differentiates 'Potential Duplicates' and 'Duplicate' status.

Unreadable

The system was not able to read the receipt details. Please try to snap a picture of the receipt again.

To Submit

All mandatory information is added in the expense details. It is now possible to submit the expense for approval.

Submitted

The expense has been submitted to the approver. The approver will now be able to approve or rejected the expense. More information regarding the approval of expenses can be found here.

Recalled

You have recalled the expense. It will now be possible to edit the expense.

Approved

The expense is approved by your approver. If two levels of approver are configured in your company account, a second validation will need to be performed by the 'Controller'

Controlled

The expense is Controlled after approval.

Rejected

The Expense has been rejected by the approver or the controller.

Reported

The expense is reported, after upload - approval - control. This means the finance team has created a report of all controlled expenses and will reimburse your expense.

To know the difference between potential duplicates and duplicate, click on the options below. 

The status of an expense is also briefly explained in the video of the personal role. You can skip ahead to 1:01 to only watch the part about the status. 

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