For uploading users, you can download the CSV file from the Rydoo platform.

When completing the CSV file, please do not make any changes (don't delete or add columns, or use a different font for example) and when finished, save it as a CSV file, else the upload will not work. Leave the columns blank, if you do not need them.
However, keep in mind some columns in the CSV file are obligatory.

After finalizing the CSV file, please make sure to delete the sample row.
See example here below: 

Here below a definition of all the headings in the CSV file and what is required:

       *  (Alpha code 2)

  • For general guidelines concerning CSV Import, click the article below:
  • To add users to a CSV Template

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