By default, Rydoo creates reject reasons for you to use. You can also decide to deactivate these default reasons and create your own, based on your specific needs.

To create a reject reason: 

1. Go to Admin > select Reject Reasons  

2. Click the Add Reject Reason

 3. Fill in all the fields in the 'Add reject reason' page. Once done, click Save. 

Note: To set the reject reason to inactive. Uncheck the Status box and click Save.

Below are the fields and definitions:

  • Reject Reason - Create your own reject reason

  • Language - The language that would appear in reject reason

  • Add translation - The user will receive the reject reason in their preferred language.

  • Reject reason type - Choose the reject reason type that corresponds best with your custom reject reason. 

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