By default, Rydoo creates reject reasons for you to use. You can also decide to deactivate these default reasons and create your own, based on your specific needs.

To create a reject reason: 

  1. Go to Admin > select Reject Reasons  
  2. Click the Add Reject Reason

   3. Fill in all the fields in the 'Add reject reason' page. Once done, click Save. 

Below are the fields and definitions:

  • Reject Reason - Create your own reject reason
  • Language - The language that would appear in reject reason
  • Add translation - The user will receive the reject reason in their preferred language.
  • Reject reason type - Choose the reject reason type that corresponds best with your custom reject reason. 
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