As Finance, you are the only role that can run an Accounting Report. Got expenses to report but unable to include it in the accounting report? If you received "No Items Were Found" message then you are on the right article.
This happens when Reimbursable check box is activated and user creates an expense as non-reimbursable (Unmark/Uncheck).
To fix, you could do any of the following options below:
OPTION 1: Change to Reimbursable
As Finance, you can edit the expense and set the expense to Reimbursable.
1. Go to Expense section then open the expense in question.
2. Click Edit Expense button
3. Check/Mark Reimbursable check box > Save
4. You may now run the Accounting Report as usual.
NOTE: Edit expense is configurable depending on your company's policy. If you don't see the Edit Expense button, it means that the Administrator disabled it in Finance role.
OPTION 2: Report as Non-Reimbursable Expense (For Cash and Personal Card)
The expenses paid with a personal payment method can only be included in the Accounting Report if they are reimbursable. To report non-reimbursable expenses, you could include them in a Standard Report using filters first and mark expenses as reported manually.
Once done, click Set as Reported button.
OPTION 3: Change payment method to company-paid
Non-reimbursable expenses that are company paid are part of the Accounting Report. This option applies only to users with company issued card or company ownership payment method.
1. Go to Expense section then open the expense in question.
2. Click Edit Expense button
3. Change Paid With to Company-Paid
