Traveler support

  • Need help making a booking in Rydoo or have an issue with the app?

  • Need help with a specific booking?

Get in touch with a Rydoo travel specialist:

Our hours of operation are:

  • Monday - Friday from 6am - 8pm CET

Please note that offline actions are subject to a €20 charge.

If you urgently need to modify a booking that starts within the next 24 hours please call our 24/7 emergency support line.

• The phone number can be found in your booking itinerary email or hotel voucher

• Support is available in English

• After hours and weekend calls are for emergencies only

Admin support

  • Need help with your travel account configurations?

Get in touch with our dedicated Rydoo travel configuration team:

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