Need help making a booking in Rydoo or have an issue with the app?
Go to our:
to find your answer or chat with a Rydoo product specialist
Need help with a specific booking?
Email us at:
to get in touch with a Rydoo travel specialist
Our hours of operation are
Monday - Friday from 6am - 8pm CET
Please note that offline actions are subject to a €20 charge.
If you urgently need to modify a booking that starts within the next 24 hours please call our 24/7 emergency support line.
• The phone number can be found in your booking itinerary email or hotel voucher
• Support is available in English
• After hour and weekend calls are for emergencies only