Online Support

Need help making a booking in Rydoo or have an issue with the app?

Go to our:

to find your answer or chat with a Rydoo product specialist

Offline Support

Need help with a specific booking?

Email us at:

to get in touch with a Rydoo travel specialist

Our hours of operation are

Monday - Friday from 6am - 8pm CET

Please note that offline actions are subject to a €20 charge.

If you urgently need to modify a booking that starts within the next 24 hours please call our 24/7 emergency support line.

• The phone number can be found in your booking itinerary email or hotel voucher

• Support is available in English

• After hour and weekend calls are for emergencies only

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