In most cases, customers reach out to Rydoo concerning the SSO migration from an existing SSO provider (ADFS, Azure, Okta etc) to a different provider.

Step 1: Request the signing certificate and metadataURL (or metadata xml file) from the customer.

Step 2: Check when the change would occur.

Step 3: Plan accordingly. In order not to interrupt the authentication process for end users using Rydoo, the migration is mostly done over the weekends or Friday evening.

Step 4: Copy existing SSO configuration on a notepad (as a backup) in case the new configuration has issues, and requires us to rollback.

Step 5: Update the SSO configuration for the account.

Step 6: Validate the changes with the customer, and ensure they confirm that they are able to access Rydoo without issues.

Step 7: Schedule a debugging session in case there is an issue with the migration.

Step 8: Great Job! Migration completed!

Did this answer your question?