For uploading users, you can download the XLSX file from the Rydoo platform.

When completing the XLSX file, please do not make any changes (don't delete or add columns, or use a different font for example) and when finished, save it as XLSX file. Leave the columns blank, if you do not need them. Keep in mind some columns in the XLSX file are required.

Sample File

Here below a definition of all the headings in the XLSX file, and what is required:


Required Field

Yes (Y) or No (N)




The corresponding email address of the user, preferably their company email address.

This will be their username and login as well.

This should be unique for each user, no duplicates.

First Name


First name of the user - can contain multiple names.

Last Name


Last name of the user - can contain multiple names.

External ID


Group Name


Make sure you add your users to the right group and that the name is spelled right. Otherwise new groups will be created in the system. Only fill in one group. Users that belong to several groups can be edited later manually.

Group ID


ID number of the group you will add the user to.

Branch Name


This should be the name of one of the Branches you have previously defined.

Branch ID


ID number of the branch you will add the user to

Bank Account


Here you can add the reimbursement account of your user.



ISO code of the language of this user, example "eng" for English. See notes for more info.

The following languages are supported in Rydoo:

Eng = English

Nld = Dutch

Fra = French

Deu = German

Por = Portuguese

Spa = Spanish

Ita = Italian

Dan = Danish

Ces = Czech

Pol = Polish

Slk = Slovak

Hun = Hungarian

swe = Swedish

fin = Finnish

zho = Chinese

jpn = Japanese



ISO country code for the user, example 'GBR' for the United Kingdom.

See following link for more land codes:

IMPORTANT: When country is not a 3-letter country code (ISO 3166) code, Keep empty

Commuting Distance


Here you can add the distance travelled between work and home of the employee if you want to add this into the calculations for the mileage claims.



When a user should not be activated, set this field to β€œ0”.

When the user needs to be uploaded and activated, set this field to "1".

Note: To make sure no unwanted mails are sent, we would advise to upload all users inactive = 0 to start. You can easily activate them within the platform afterwards.

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