After submitting expenses, all roles (Approver/Controller/Finance) may reject your expenses, depending on your company's policy.
NOTE: All rejected expenses will go back to the user, regardless of the step in the approval process.
View rejected expenses
There are two ways to know when expenses were rejected:
- Via Email - You will receive an email notification when you have rejected expense(s) entitled "Some of your expenses were rejected on Rydoo".
- Expense Overview - Expenses that have been rejected will go back to your Expense Overview > To Do.
If you open a rejected expense, you can see the reason and/or comment why it was rejected.
Reply to the reject message
Mobile
You can write a response to the reject message by navigating to the Activity tab and clicking Reply and submit. Enter your response in the pop-up message box. When done, click Reply and Submit to re-submit your expense.
Web
You can write a response to the reject message by clicking Reply.
Enter your response in the pop-up message box. When done, click Reply and Submit to re-submit your expense.
