In this article, we will explain the following topics about Rydoo cards for Finance:
Top up the company wallet
Before allowing users to request cards, you need to make sure there are sufficient funds in your company wallet. In this section we explain how to top up your company wallet.
- Go to the Cards module in the Finance role (Wallet section).
- Then click ‘Top up wallet’.
Make a transfer to the bank account provided:
- EUR wallet: IBAN
- GBP wallet: Sort code and account number.
Usually, funds are available in 1-2 business days. For the first top-up may take up to 2-3 business days.
Set up alert threshold
You can set up a low balance alert. An email will be sent when funds go below the threshold amount you defined.
- Go to the Cards module in the Finance role (Wallet section).
- Click 'Manage alert'.
- Fill in the threshold amount and recipients of the alert.
Switch between wallets
Some companies have multiple different wallets. You can switch between wallets and manage other wallets as shown in the image below.
Block or terminate a card
- Go to Cards module in the Finance role (Cards section).
- Select the relevant card.
- You can block or terminate the card.
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Block card:
If you want to temporarily stop a card from being used, select ‘Block card‘. The user will no longer see the card details and further payment from this card will be blocked. This is a temporary state, as you have the option to unblock the card. -
Terminate card:
If you want to permanently stop your card from being used, select ‘Terminate Card'. All payments will be blocked. Please note that terminating a card disables it for future use and subsequent transactions tied to this card will be declined. This action is irreversible.
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Edit a card: name, limit, description
- Go to Cards module in the Finance role (Cards section).
- Select the card you want to edit.
- Select Edit.
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For security reasons, you will need to enter a verification code.
- You can now edit the name, limit and description of a card.
Order a physical card
- Go to Cards module in the Finance role (Cards section).
- Select + Order physical card.
- Fill in the card details and shipping address.