Errors... Who likes getting errors or prompts? We hear you. No one! But there are unavoidable scenarios that will lead you to one. That's why we created these articles to let you know of the possible prompts that you may get while creating or modifying expenses within Rydoo and how to fix them:
This message appears when you try to save or submit an expense with an edited attendee name or when there is a space after the "@" sign. To fix this, please remove the space, re-add the attendee, and ensure that it highlights the attendee's full name.
Note: There are cases where the error comes from the unintentional spaces added in the user's profile - this can be checked by the Administrator in the Admin > Users page. Ensure that there are no spaces before or after the user's first or last name.