Quick help
Frequently Asked Questions and Troubleshooting
FAQ
- How to get Rydoo support
- What is an XPD number or Expense ID?
- Edit an expense
- When will I be paid?
- Why do I see an expense and policy warning?
- What cost centre or category should I use?
Troubleshooting
- Cannot delete a transaction
- Not receiving approver email notifications
- Incorrect matching status
- Missing transactions or cannot validate card
- I don't have an "Export" option
- I don't see CSV and XML Exports