Issue: I am seeing incorrect matching status, or the transaction is showing matched on the Expense page but not matched on the Transactions page
Workaround:
Un-match the transaction from the expense page and match it manually again.
If the same issue occurs, kindly contact us at hello@rydoo.com and provide the following information:
- User's Full Name/Email Address
- Expense ID (Can be found in Expense Activity)
- Transaction ID (Can be found in Transaction Details)